What
you can expect:
-
After we receive your booking
enquiry, you get a detail offer
about availability,
total costs and the cancellation
policies for the requested period.
-
Given that you entered a valid email
address, you will receive an answer
within
a few hours. However, due to
different time zones and weekends,
this can be
delay by up to 24-48 hours in some
cases.
-
If
room is available and you wish to
confirm, you might be ask to secure
the
booking by a deposit within 3 days.
Please note, that room availability
sometimes change daily, especially
during peak seasons.
-
The
deposit is usually between 10-30%.
The balance to be paid either direct
at the landlord or 2 weeks before
arrival. This depends on seasonal
policies by
the landlords and all these details you
will receive in our email response.
-
For
any deposit, you will receive an
electronic payment receipt. In case
a
balance payment is requested 2 weeks
before arrival, you will also
receive
an exchange voucher to be shown when
check-in.
-
For
pick-up service request, please
re-confirm flight details before
arriving.
-
Never send credit
card details by email or from
unsecured websites !
If
you have to cancel a
reservation, please do it as early
as possible by email.
Deposits are usually
non-refundable unless other notice.
SUNNYISLAND.INFO and other associated
websites are only a provider
for information and communication and
not responsible for any services of the
resort.
Especially if the resort confirms with
help of SUNNYISLAND.INFO, we pass it to
you by email, but
SUNNYISLAND.INFO is never responsible
for a confirmation issued by the
landlord
or their services.
No claims of recourse can be assert
to SUNNYISLAND.INFO and associated
websites/partners. |
